I. Comment Cards at Public Service Desks
- Comment cards should be removed daily from all public service desks.
- The date and location where it was received should be written on the back.
- Forward all comment cards to the Public Services Administrative Assistant, LL 536.
- Additional comment cards are available from the Design Services Offices.
- The Public Services Administrative Assistant will be responsible for storing the hard copy
  of the original comment cards.

II. Electronic Comments
- If the Comments have been received electronically, outside of the Comment Card database, they will
  be forwarded to the Public Services Administrative Assistant (kjhill@uci.edu), who will input them into the
  Comment Card database.
- Comments received through the UCI Libraries website will automatically be placed in the
  Comment Card database.

III. Distribution of Comment Cards and Electronic Comments
- The Public Services Administrative Assistant will review the comment cards, input them into the
  Comment Card database, and forward them to the appropriate person for a response within 5 working days.. 
- All comments entered into the Comment Card database either by the Public Services Administrative Assistant, or
  through the UCI Libraries Website, will be automatically forwarded to:
  the Public Services Administrative Assistant,

IV. Receiving a Comment for Response
- If you personally receive a comment that includes an email address, please respond to the user within 5 working days
  (including the text of the original question) and copy the Public Services Administrative Assistant (kjhill@uci.edu), who will
  input the comment and response into the Comment Card database.
- If you receive a comment with no email address but you feel a response to the particular comment would
  benefit other users, please email a response to the Public Services Administrative Assistant (kjhill@uci.edu),
  who will input the comment into the Comment Card database.
- Web Services will keep a database of all of the comments.